Support Requests
| Support Request | Priority | Status | Date | Actions |
|---|---|---|---|---|
| Need a place to track issues | Medium | Complete | View Details | |
| Remove curly brace from Recent Projects view | Low | Pending | View Details | |
| Change permissions for who can view Weekly Scheduling Report | Low | Pending | View Details | |
| On a project, when i click the stop time button, it logs me out and stops the time | Pending | View Details | ||
| In formula add in from Intellivega tool, the blue pointer button doesn't work | Low | Pending | View Details | |
| Change Logs need to be assigned a project person. Then a project does not need to be assigned a project person. Then reports can show how many open change logs there are, and who the people are that are assigned open change logs. This will make project tracking and reporting much easier for longer term projects that have, for example, Cole assigned due to a task in 2024, but Sharon assigned as well for newer tasks. The current system means that Cole sees this on his list forever now even when he completes tasks. | Medium | Pending | View Details | |
| Add a support ticket number to this ticket index view. | Low | Pending | View Details | |
| Build an incomplete project report: 1. incomplete projects (A) No change logs exist on project, B) has unassigned change logs, C) has incomplete change logs) 2. View should show the same details as the project report. Source, project name, days until due/late, etc. Add the number of incomplete change log tasks, number of complete change log tasks, and names of project team members with open tasks. if there are no names, then show the assigned team member like the project report currently does. after ticket: code= ZWlKNEp2eVlON3JncDBrSCtlejgrUXczcWlkMlpWOFVVa2dqdlh0RURobEV4UExyR05hYjRPeVR6a2p1c3pjdg | Pending | View Details | ||
| project details: the date range in the view other project data section should have a end date of today and a start date of today - 90 days as the defaults. | Low | Pending | View Details | |
| the Project Wiki should have some standard setups that you can 1-click create. For example: Scope with the book icon. revisions - {NOW} with the alert icon. There are probably more we will need over time, and different ones that different orgs will prefer, so an admin that lets you set these up would be great. | Low | Pending | View Details | |
| Project Wiki - uploading an image does not work. | Low | Pending | View Details | |
| Project Details - when adding a team member, it does not display on the page. | Low | Pending | View Details | |
| Project Details - When adding a client, you cannot create a new client similar to how you can on the create project modal form. | Low | Pending | View Details | |
| Project Report - trying to use the search box on the page breaks the table | Low | Pending | View Details | |
| Project Details - Update Popup - This always displays in center justification. It makes bullet points look weird. Submitting it does not retain the center justification so I think the display is broken somehow. | Low | Pending | View Details | |
| on project details, adding review does not work. | Pending | View Details | ||
| When starting a change log, it is impossible to stop it. Trying to logs me out without actually stopping it | High | Pending | View Details | |
| On the main page of the project, the time shown is not the correct one, seemingly in UTC | Pending | View Details |